Data protection

Privacy Policy

We are delighted that you are visiting our website and that you are interested in PlusDental. The protection and security of your personal data is our top priority. This data protection declaration is intended to provide you with comprehensive information about the type, scope and purpose of the collection, use, storage and disclosure of your personal data by PlusDental, to inform you of your rights and to inform you about data processing operations. In this privacy policy, we also explain what information we automatically collect when you visit our website. The person responsible in accordance with Article 4 (7) of the EU General Data Protection Regulation (GDPR) is Sunshine Smile GmbH – Windscheidstraße 18 – 10627 Berlin – Telephone: 030-54908000 – Email: info@plusdental .de. You can reach our data protection officer at or our postal address with the addition "the data protection officer".

1. Data transmission / data logging when visiting the website

If you only use our website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. When you visit our website, we collect the following data that is technically necessary for us to display our website to you and to ensure stability and security:

IP address, date and time of the visit, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transferred in each case, website from which the request comes, browser, Operating system and its interface, language and version of the browser software.

These log files are log files that are transmitted and stored by the respective Internet browser and are only collected by PlusDental for the purpose of statistical evaluation and to ensure trouble-free operation of our website. PlusDental cannot assign this data to a specific person. We do not create or process any personal surfing profiles. This data will not be passed on to third parties.

2. Personal Data

Personal data is only collected or processed by PlusDental if you provide us with this information voluntarily, e.g. when registering on our website or making an inquiry on our website, by e-mail or by other means.

"Personal data" is all information that relates to an identified or identifiable natural person, i.e. name, address, telephone number, credit card number, etc. In principle, therefore, all information that is directly or indirectly related to a person is valid can fall under the concept of personal data.

We collect and process your personal data because they are necessary for the conclusion of a contract between you and us and so that we can communicate with you. Which personal data we specifically collect and process is listed in more detail under sections 4-10.

3. Health Data

Since we, as a provider of dental splints individually adapted to you, also depend on information about, among other things, any misaligned teeth, the size of your teeth, the presence of braces in the past, and general dental health (gum problems, jaw joint problems, other necessary dental treatments), We also collect and process so-called "health data".

"Health data" is special personal data relating to the physical or mental health of a natural person, including the provision of health services, and from which information about the state of health of the person concerned can be derived. This includes - as listed - for example information on the Dental health, any previous illnesses, diagnoses, tooth positions, medication, information on allergies, intolerances and photos of the teeth, etc.

Without the communication of the health data requested by us, we cannot provide the services we offer. In particular, no assessment can be made as to whether you are suitable for treatment with our products or whether dental splints adapted to you are available. For this reason, we collect and process the above-mentioned personal data, including your health data, provided by you with your consent. In this way, the splints can be adapted to your individual needs. The legal basis for data collection is Art. 9 Para. 1, 2 lit. a GDPR.

4. Collection of personal data when visiting our website

If you only use the website for informational purposes, i.e. if you do not register or otherwise contact us, we only collect the personal data that your browser transmits to our server. If you want to view our website, we collect the following data that is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR):

  • IP address,

  • Date and time of the request,

  • Time zone difference to Greenwich Mean Time (GMT),

  • Content of the request (specific page),

  • Access Status/HTTP Status Code,

  • Amount of data transmitted in each case,

  • Website from which the request comes,

  • browsers,

  • operating system and its interface as well as the

  • Language and version of browser software.

In addition to the aforementioned data, cookies are stored on your computer when you use our website (see section 13 below).

5. Contacting PlusDental (without registration)

When you contact us by e-mail or via the contact form on our website, the data you provide (your e-mail address, your name and telephone number if applicable) will be stored by us in order to process or respond to your request .to be able to answer your questions. The legal basis for this is Art. 6 (1) sentence 1 lit. f GDPR. We delete the data arising in this context after the storage is no longer necessary, or restrict its processing if we are obliged by statutory storage obligations to store the data for a longer period of time. Without your consent, the data provided when contacting us will not be passed on to third parties.

6. First login / registration on our website for online orders

Using the services of PlusDental requires your registration at

If you register on our website, you must first register by entering your e-mail address, a password of your choice and your freely selectable user name. We use the so-called double opt-in procedure for registration, i. H. Your registration is not complete until you have previously confirmed your registration by clicking on the link contained in a confirmation e-mail sent to you for this purpose.If you do not confirm this within 24 hours, your registration will be automatically deleted from our database

For the conclusion of the contract, it is also necessary for you to provide certain personal data that we need to process your order. Mandatory information required for the processing of the contracts is marked separately, further information is voluntary. We process the data you provide to process your order.

So that we can assess whether you are suitable for treatment with PlusDental splints (dental vote) and we can get in touch with you, we need certain information from you. This includes: first and last name, gender, date of birth, address, telephone number, e-mail address and a statement as to whether you have visited a dentist in the last six months and have suffered/suffered from tooth or jaw problems or have been diagnosed with corresponding diseases or otherwise known to you. Furthermore, the application / registration requires the prior performance of an aptitude test with information on the condition of the teeth. The information includes a self-assessment of possible misaligned teeth, information on the size of the teeth, whether you have had braces in the past, general dental health (gum problems, temporomandibular joint problems, other necessary dental treatments) etc. This information is also required in order to be able to assess whether you are medically suitable for treatment with our dental splints.

If you do not provide us with the above information, no assessment of the general suitability for treatment with our products can be made. From a medical point of view, however, it is necessary for a dentist to first determine your suitability for treatment with dental splints. If you do not wish to provide us with the above information, it is therefore not possible to purchase our products.

If you have registered on our website, we will store your data required to fulfill the contract, including information on the method of payment, for as long as we are legally obliged to store it. Furthermore, we store the additional voluntary data you provide, unless you delete them. You can manage and change all information in the protected customer area. The legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR.

To prevent unauthorized access by third parties to your personal data, particularly financial data, the ordering process is encrypted using at least SHA-256 with RSA encryption.

7. Payment Expiry

If you decide to pay for our services with your credit card, your full name, the name on the credit card used, the credit card number, the expiry date of the credit card and the check digit of your credit card will be transmitted to the payment service provider Stripe, with which we process credit card statements (Stripe, Inc. 185 Berry Street, Suite 550 San Francisco, CA 94107, USA, We work with Stripe to give you a quick and hassle-free credit card payment process. This is necessary to carry out the payment process (legal basis is Art. 6 Para. 1 S. 1 lit. b GDPR). The payment service provider is responsible for your payment data. Information in particular about the responsible body of the payment service provider and the contact details of the data protection officer of the payment service provider can be found at:

You also have the option of making your payment via PayPal (PayPal (Europe) S.à.rl. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg).PayPal is an online payment service in which payments are processed via so-called (virtual) PayPal accounts. PayPal also offers the option of processing virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an e-mail address, so there are no classic account numbers.

If you select "PayPal" as the payment option, certain data will be automatically transmitted to PayPal. By selecting this payment option, you agree to the transmission of personal data required for payment processing, usually first name, surname, address, e-mail address, IP address, telephone number, mobile phone number or other data required for payment processing. Personal data related to the respective order are also required to process the contract. The purpose of transmitting the data is primarily to process the payment itself and at the same time to protect against fraud. According to PayPal, personal data may be transmitted by PayPal to credit agencies. The purpose of this transmission is to check identity and creditworthiness. According to PayPal, personal data may also be passed on to affiliated companies and service providers or subcontractors if this is necessary to fulfill contractual obligations or if the data is to be processed on behalf of PayPal. You have the option to revoke your consent to PayPal's handling of personal data at any time.

Further information on PayPal's data handling and PayPal's current data protection regulations can be found at retrieve.

If you choose payment in advance or the SEPA direct debit mandate as a payment option, we will pass on your payment details to our house bank, Deutsche Bank, for payment processing (see point 6 above). The legal basis for this is Art. 6 (1) sentence 1 lit. b GDPR.

8. Medical treatment by cooperation dentist

In order for the cooperation dentist to be able to check the suitability of your tooth misalignment for the correction with PlusDental products, all personal data communicated by you to PlusDental, including the above-mentioned Health data submitted. Only if the cooperation dentist has this personal data is he able to draw up an individual treatment plan for you. The cooperation dentist is of course subject to medical confidentiality.

9. PlusDental Smile Newsletter

With your consent, you can subscribe to our newsletter, with which we will inform you about our current offers for the PlusDental dental impression set, the PlusDental dental splints and treatment plan, and the PlusDental retainer. The advertised goods and services are named in the declaration of consent.

We use the so-called double opt-in procedure to register for our newsletter. This means that after you have registered, we will send you an e-mail to the e-mail address provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store the IP addresses you use and the times of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to be able to clarify any possible misuse of your personal data.

The only mandatory information for sending the newsletter is your e-mail address. After your confirmation, we will save your e-mail address for the purpose of sending the newsletter.The legal basis is Article 6 Paragraph 1 Clause 1 Letter a GDPR.

You can revoke your consent to the sending of the newsletter at any time and thus unsubscribe from the newsletter. You can revoke your consent by clicking on the link provided in each newsletter e-mail (to revoke your consent, see also Section 21 of this data protection declaration).

10. Live chat function of the website

For the live chat on our website we use the service of the provider Chatra.

Chatra, Roger Wilco LLC, 2200 Clarendon Blvd., Suite 1400A, Arlington, VA 22201, USA, 1 (703) 232 1443, , policy/.

The processing takes place in accordance with Art. 6 Para. 1 lit. f GDPR. If you contact PlusDental via the website's live chat, the provider temporarily collects the IP address at the beginning to determine the country from which the live chat is started. This makes it possible to offer visitors customer service tailored to their needs. The IP address is collected for this purpose only and is not stored permanently by Chatra.

If you do not want data to be transmitted to Chatra, you can prevent Chatra from setting cookies by making the appropriate settings in your browser (see Section 13 below). Please note that switching off all cookies can result in this , that the chat function on our website can no longer be executed.

In addition, Chatra stores the communication in the live chat. If you do not want this, you are welcome to let us know by e-mail to . Saved live chats will then be deleted by us immediately. We will also delete them after your request has been dealt with.

11. PlusDental

email management system

PlusDental uses the service of SendinBlue SAS (a company incorporated under French law, registered with the Paris Trade and Companies Register under number 498 019 298, with registered office at 47, rue de la Chaussée d'Antin, 75009 Paris) to manage its emails. France) to complete. In doing so, SendinBlue has access to the data transmitted by PlusDental as a user as well as to the subject and content of the e-mails that PlusDental sends to its contacts via the SendinBlue services. The behavior of the recipients of these e-mails can be analyzed (individual tracking of the opening rate, the click rate and the bounce rate, i.e. the proportion of visitors to a website who only generate a single page view.

SendinBlue undertakes, according to its own statements, not to transfer or rent the data provided by users to third parties. According to SendinBlue, the hosting servers on which SendinBlue processes and stores the data are located exclusively in the European Union.

SendinBlue's privacy policy can be found here:

12. Technical Control - Cookies

We use so-called cookies on our website to make visiting our website more attractive and to enable the use of certain functions. Cookies are small text files that are used to control the Internet connection during your visit to our website and contain information that enables us to adapt our website to the needs of visitors. They also simplify and accelerate the control of your visit to our website. Cookies are stored on your end device and either deleted again after the end of the browser session (so-called session cookies) or saved by your browser to enable your browser to be recognized the next time you visit (permanent cookies / login cookies).All cookies on our website contain purely technical information and no personal data

Generally, browsers are set to automatically accept cookies. You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or exclude the acceptance of cookies for certain cases or altogether. If cookies are not accepted, the functionality of our website may be partially restricted.

Use of cookies

On this site we use the tracking technology of Linkster GmbH, Geschwister-Scholl-Straße 52, 20251 Hamburg, to measure and visualize insights into partnerships and advertising channels. This is a function for measuring the efficiency of the corresponding advertising measures. Furthermore, the information enables us to allocate advertising successes for billing with corresponding advertising partners. If you click on an advertising integration, cookies will be set in your browser, which will be read in the event of a transaction. At each touch point, your browser sends an HTTP request to the Linkster server, which is used to transmit certain information. This information includes the URL of the website on which the advertising material is placed (referrer URL), the browser identifier (user agent) of your end device (including information about the device type and the operating system), the IP address of the end device (this IP address is anonymized and hashed by us before it is saved), HTTP header (data packet with various technical information automatically transmitted by your browser), the time of the request and, if previously saved on the end device, the cookie with its content.

A cookie is a small data package that is exchanged between your browser and the server. The information relevant to the web application can be stored and transmitted in this data package, e.g. the content of a virtual shopping cart.

The tracking technology stores cookies on your end device to document actions. A 24-digit, anonymous ID is stored in the cookie. Linked to this ID, the data is encrypted in our database on the server.

This contains information about the last touch points (i.e. when a specific advertising medium was displayed or clicked on by a device). The saved touch points can be combined into a sequence chain (user journey).

In the case of an action request, the order number and the shopping basket value of your order are usually also transmitted and saved by us. In addition, the following values ​​can be transmitted and stored: your customer number, new customer characteristics, your age and gender as well as the information you provided in a customer survey.

The cookies stored by Linkster GmbH are deleted after 30 days at the latest. The information transmitted to us and the cookies are used exclusively for the purpose of correctly allocating the success of an advertising medium and the corresponding billing and is justified with our legitimate interests in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR.

If you do not want cookies to be saved in your browser, you can do this by making the appropriate browser settings. You can deactivate the storage of cookies in your browser under Extras/Internet options, restrict it to certain websites or set your browser so that it notifies you as soon as a cookie is sent. Please note, however, that in this case you will have to reckon with a limited presentation of the online offers and limited user guidance. You can also delete cookies at any time.In this case, the information stored therein will be removed from your end device

The collection and processing of tracking data can also be deactivated by clicking on this tracking opt-out link:

View your data:

You can see which cookies are used by our tracking technology in the following overview:

TRS: Unique, 24-digit identifier (ID) for tracking partnerships. This cookie is stored in the client browser and identifies database records containing the touchpoint data.

TRSCJ: Fallback cookie with the rudimentary touchpoint data for tracking partnerships. This cookie contains encrypted all touchpoint data on the client browser.

trs_db_optout: When you click on the tracking opt-out link, a special cookie is written, which deactivates tracking in the current web browser of the end device. However, tracking will be reactivated as soon as you delete the tracking opt-out cookie.

Tabular overview of all relevant information for entry in a consent management platform

Name: Linkster Influencer Tracking Software

Type: Web analytics service

Company: Linkster GmbH, address Geschwister-Scholl-Straße 52, 20251 Hamburg, GERMANY

Data processing purposes:

  • Analytics

  • Optimization

  • Attribution of transactions

Technology used: Cookies

Collected data: IP address (will be anonymized and hashed by us before storage)

Legal basis: Art. 6 (1) (a) GDPR

Place of processing: Germany

Duration of data storage: The data will be deleted as soon as they are no longer needed for our logging.

Data recipient: Linkster GmbH

Transfer to third countries: No

Opt-Out Link:

Privacy Policy:

12.1 spot effect and Matomo

We use the "Spoteffects" service from XAD spoteffects GmbH (Saarstr. 7, 80797 Munich) on our website to record the effectiveness of our TV advertising campaigns. Spoteffects uses the analysis tool Matomo (formerly called "Piwik") to analyze interactions. The data on traffic and the number of orders are then merged with information on TV broadcasts. This allows us to evaluate and optimize our TV campaigns.

Matomo is an analysis tool from InnoCraft Ltd., 150 Willis St, 6011, Wellington, New Zealand ("Matomo"). Matomo uses a cookie (“Analysis Cookies”) to analyze our website with regard to your user behavior. The cookie that is stored on your computer when you visit our website also stores and transmits your anonymised IP address. i.e. When data is transmitted to our server, the IP address is shortened so that we can no longer identify you as a visitor to our website. In addition, the time of the website visit, page views, browser and browser settings used, operating system used, screen resolution of the end device used, referrer when entering the website, search terms when entering the website and cookie ID are recorded. The evaluation serves exclusively to optimize and further develop our TV campaigns.

More information on this can be found in Matomo's data protection notices

13. Notes on Google Analytics

The PlusDental website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland (+49 40-80-81-79-000, This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze a user's activities across devices. The legal basis for the use of Google Analytics is Art. 6 Para. 1 S. 1 lit. f GDPR.

Google Analytics uses text files (so-called cookies, see above), which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. Our legitimate interest in data processing also lies in these purposes. Sessions and campaigns are terminated after a certain period of time. By default, sessions are terminated after 30 minutes of inactivity and campaigns after 6 months. The campaign time limit can be a maximum of two years.

More information on terms of use and data protection can be found at

You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by using the browser add-on ( and install it. So-called opt-out cookies prevent the future collection of your data when you visit this website: Deactivate Google Analytics. By clicking on this link you download an "opt-out cookie". To prevent Universal Analytics from collecting data across different devices, you must opt-out on all systems used.

14. Google AdWords

We use Google AdWords to draw attention to our offers with the help of advertising material (so-called Google AdWords). In relation to the advertising campaign data, we can determine how successful the individual advertising measures are. The legal basis for the use of Google AdWords is Art. 6 Para. 1 S. 1 lit. f GDPR.

These advertising media are delivered by Google via so-called "ad servers". According to Google, it uses so-calledAd server cookies, which can be used to measure certain parameters for measuring success, such as the display of ads or clicks by users. If you access our website via a Google ad, Google AdWords will store a cookie on your PC. These cookies usually lose their validity after 30 days and, according to Google, are not intended to identify you personally. These cookies enable Google to recognize your internet browser. If a user visits certain pages of an AdWords customer's website and the cookie stored on their computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. Each AdWords customer is assigned a different cookie. This means that cookies cannot be tracked via the websites of AdWords customers.

PlusDental itself does not collect or process any personal data in the advertising measures mentioned. We only receive statistical evaluations from Google. Based on these evaluations, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular we cannot identify the user based on this information.

Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. PlusDental has no influence on the scope and further use of the data collected by Google through the use of this tool. By integrating AdWords Conversion, Google claims to be informed that you have accessed the relevant part of our website or an advertisement clicked by us. If you are currently registered with Google, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will find out and store your IP address.

You can prevent participation in this tracking process in various ways:

a) by setting your browser software accordingly, in particular the suppression of third-party cookies means that you will not receive any ads from third-party providers;

b) by deactivating cookies for conversion tracking by setting your browser so that cookies from the domain "" are blocked, /ads, which will be deleted if you delete your cookies;

c) by deactivating the interest-based ads of the providers who are part of the self-regulatory campaign "About Ads" via the link, whereby this setting is deleted will if you delete your cookies;

d) by permanent deactivation in your Firefox, Internet Explorer or Google Chrome browser under the link We would like to point out that in this case you may not be able to use all the functions of this offer to their full extent.

Google's privacy policy can be found here: Google has submitted to the EU-US Privacy Shield:

15. Use of Hotjar

Our website also uses Hotjar, an analysis software from Hotjar Ltd. (“Hotjar”) (, Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta, Europe). The legal basis for the use of Hotjar is Article 6 Paragraph 1 Sentence 1 lit. f GDPR With Hotjar it is possible to measure and evaluate usage behavior on our website.This creates a log of, for example, mouse movements and clicks with the aim of showing potential improvements to the respective website. Hotjar uses "cookies", text files that are stored on your computer and that enable an analysis of your use of the website (see above). In order to rule out direct personal reference, according to Hotjar, IP addresses are only stored and processed anonymously. In addition, information on the operating system, browser, incoming and outgoing references (links), geographic origin, as well as the resolution and type of device are evaluated for statistical purposes. According to Hotjar, the information generated by the "tracking code" and the "cookie" about your visit to our website is transmitted to the Hotjar server in Ireland and stored there. This information is not personal and will not be passed on to third parties by us or, according to Hotjar, by Hotjar.

If you do not want a recording, you can deactivate it in your browser. For more information, see:

16. Use of amplitude (app only)

In our apps we use "Amplitude" from Amplitude Inc., 501 2nd Street, Suite 100 San Francisco, CA 94107, USA. Amplitude allows us to better understand and optimize the usage behavior of app users. For more information, see Amplitude's privacy policy:

17. Use of so-called social media plug-ins

Our website also uses social media plug-ins, i.e. we connect our website to certain social networks.

We use social media plug-ins from the following providers (“plug-in providers”):

  • Facebook, Inc

  • Twitter, Inc

  • Pinterest, Inc

  • Instagram, Inc

Please note regarding the social media plug-ins overall:

We use the so-called two-click solution. This means that when you visit our website, no personal data is initially passed on to the providers of the plug-ins. You can recognize the provider of the plug-in by the display of the first letter of the respective provider or its logo. We give you the option of communicating directly with the provider of the plug-in using the button. Only if you click on the marked field and thereby activate it will the plug-in provider receive the information that you have accessed the corresponding website of our online offer. By activating the plug-in, your personal data is therefore transmitted to the respective plug-in provider and stored there (in the case of US providers in the USA). Since the plug-in provider uses cookies in particular to collect data, we recommend that you delete all cookies using the security settings of your browser before clicking on the grayed-out box.

We have no influence on the collected data and data processing procedures, nor are we aware of the full extent of the data collection, the purposes of the processing, the storage periods. We also have no information on the deletion of the collected data by the plug-in provider. The respective plug-in provider saves the data collected about you as a usage profile and generally uses this for the purposes of advertising, market research and/or needs-based design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) to display needs-based advertising and to inform other users of the social network about your activities on our website.You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise your right to object. We offer you the option of interacting with social networks and other users via the plug-ins, see above that we can improve our offer and make it more interesting for you as a user.

Please also note that data is passed on regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in to the plug-in provider, your data collected from us will be assigned directly to your existing account with the plug-in provider.

The legal basis for using the plug-ins is Art. 6 (1) sentence 1 lit. f GDPR.

Further information on the purpose and scope of the data collection and its processing by the plug-in provider can be found in the data protection declarations of these providers communicated below. There you will also receive further information on your rights in this regard and setting options to protect your privacy.

Here is an overview of the addresses of the respective plug-in providers and URLs with their data protection notices:

  • Facebook

    Inc., 1601 S California Ave, Palo Alto, California 94304, USA:

    Facebook has submitted to the EU-US Privacy Shield:

  • Twitter

    , Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA:

    Twitter has submitted to the EU-US Privacy Shield:

  • Pinterest

    , Inc., 808 Brannan St, San Francisco, CA 94103, USA:

  • Instagram

    , Inc., 1601 Willow Rd, Menlow Park, CA 94025, USA,

The following additional information on the plug-ins we use:

Facebook plugins The Facebook plugin establishes a direct connection between your browser and the Facebook servers.

Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is sent directly from your browser to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can immediately assign your visit to our website to your Facebook profile. If you interact with the plug-ins, for example by clicking the "Like" button or making a comment, this information is also transmitted directly to a Facebook server in the USA and stored there. The information will also be published on your Facebook profile and shown to your Facebook friends. Otherwise, PlusDental has no influence on the nature and scope of the data that the plug-in transmits to the Facebook servers.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options for protecting your privacy can be found in Facebook's data protection information: php

If you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website.

You can also prevent the Facebook plug-ins from loading with ad blockers with a corresponding "Facebook Blocker", which is available for all common browsers such as Google Chrome or Internet Explorer as an add-on for free download (https://facebook

Twitter We also use Twitter buttons. When you visit our site, a direct connection is established between your browser and the Twitter servers.

You can view and control the interests that Twitter is tracking at You can also control whether Twitter can track your visits to websites containing Twitter content in the personalization and privacy settings. These can be accessed at

Pinterest We also use the Pinterest service on our website. We have included a "Pin it" button on our site for this purpose. If you are logged in to Pinterest when you visit our website, Pinterest can, according to its own information, assign this visit to your Pinterest account and thus link the data. The data transmitted by clicking the "Pin it" button is stored by Pinterest. We have no influence on the data that Pinterest collects in this way, nor on the scope of this data collected by Pinterest. We also have no knowledge of the content of the data transmitted to Pinterest. To prevent Pinterest from being able to associate your visit to our website with your Pinterest account, you must log out of your Pinterest account before visiting our website.

Further information and details on data collection by Pinterest and on your rights and setting options can be found in Pinterest's privacy policy, which you can access at

Instagram We also use the Instagram service on our website. We have included a "Like" button on our site for this purpose. If you are logged in to Instagram when you visit our website, Instagram can, according to its own information, assign this visit to your Instagram account and thus link the data. The data transmitted by clicking the "Like" button will be stored by Instagram. We have no influence on the data that Instagram collects as a result, nor on the scope of this data collected by Instagram. We also have no knowledge of the content of the data transmitted to Instagram. To prevent Instagram from associating your visit to our website with your Instagram account, you must log out of your Instagram account before visiting our website.

Further information and details on data collection by Instagram and on your rights and setting options can be found in Instagram's privacy policy, which you can access at

18. Communication/ security of your data

If you have given us an e-mail address, we will correspond with you almost exclusively by e-mail and all correspondence relating to business transactions (e.g. reminder e-mails regarding the return of the print and images, invoices , payment reminders, treatment plan, etc.) to the email address you provided.

PlusDental will communicate with you by e-mail as part of the business relationship if you provide an e-mail address without using a signature or encryption process, unless you object to e-mail correspondence or revoke your consent to it procedure.This also applies to the communication between PlusDental employees and in communication with third parties (in particular partner companies, partner dentists, etc.). Please note that complete data security on the Internet and especially in e-mail traffic cannot be guaranteed. Data transmission by e-mail is always associated with a loss of confidentiality and security, in particular data loss can occur during transmission. Computer viruses can also be transmitted unnoticed.

We have taken extensive technical and operational precautions to protect your personal data held by us from unauthorized access and misuse. Our security procedures are regularly reviewed and adapted to technological advances. Our employees are obliged to maintain confidentiality.

We strive for optimal protection of your data against unauthorized access and unauthorized knowledge, modification or disclosure. For this purpose we use the encryption system SSL (Secure Socket Layer) at appropriate points. However, this assumes that your browser supports encryption protection.

19. Your rights (overview)

(1) You have the following rights vis-à-vis us with regard to your personal data: a) Right to information (cf. Section 20), b) Right to correction or deletion (cf. Section 20), c) Right to restriction of processing (cf. Section 20), d) right to data portability (cf. Section 20). e) Right to object to processing (cf. Section 21),.

(2) You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

Below we explain these rights to you briefly so that you can understand the content of the rights:

20. Your rights in detail

According to Art. 15 GDPR, you have the right to free information about the data stored about you at any time. Please address such inquiries to our data protection officer (e-mail:, telephone: 030-54908000). In addition, you have the right, in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by PlusDental. In accordance with Art. 17 GDPR, you also have the right to request PlusDental to delete the personal data concerning you immediately if one of the following reasons applies:

  • The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.

  • You revoke your consent on which the processing was based and there is no other legal basis for the processing.

  • You object to the processing (and there are no overriding legitimate grounds for the processing) or the personal data has been unlawfully processed.

  • The deletion of the personal data is necessary to fulfill a legal obligation under Union law or the law of the member state to which PlusDental is subject (Germany).

In addition, according to Art.18 GDPR, you have the right to request that PlusDental restrict processing if one of the following conditions is met:

  • You contest the accuracy of the personal data for a period that enables PlusDental to verify the accuracy of the personal data,

  • the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;

  • PlusDental no longer needs the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or

  • You have lodged an objection to the processing before it has been determined whether PlusDental's legitimate reasons outweigh your interests

According to Art. 20 GDPR, you also have the right to receive your personal data that you have provided to PlusDental in a structured, common and machine-readable format or to request transmission to another person responsible.

21. Right of objection and revocation

If we base the processing of your personal data on the balancing of interests, you can object to the processing . This is the case if the processing would not be necessary for the performance of a contract with you, which we have presented in the context of the above statements. If you exercise such an objection, we ask that you explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and will either stop or adjust the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue the processing.

If PlusDental collects, processes or uses your personal data with your consent, you can revoke this consent at any time and without giving reasons. Such a revocation of the declaration of consent affects the admissibility of the processing of your personal data after you have given it to us. To do this, please contact our data protection officer (e-mail:, telephone: 030-54908000).

22. Right of appeal to the competent supervisory authority

To complain to the competent supervisory authority if you believe that the processing of your personal data violates the data protection regulations: Berlin Commissioner for Data Protection and Freedom of Information, Friedrichstraße 219, 10969 Berlin.

23. Changes to this Privacy Policy

From time to time we have to adapt our data protection regulations - for example due to changes in the law. Your rights under this data protection declaration are not restricted without your express consent. If we make changes to the collection, use or disclosure of the personal data you have given us, we will draw your attention to this with a clear notice.

By using our website and using our services, you agree to the provisions of this data protection declaration.

Any questions? If you have any further questions about these data protection regulations, please contact our data protection officer: Sunshine Smile GmbH – Windscheidstraße 18 – 10627 Berlin Phone: 030-54908000 Email: